{"id":24940,"date":"2024-05-02T12:38:57","date_gmt":"2024-05-02T09:38:57","guid":{"rendered":"https:\/\/medicalstore-eg.com\/privacy-policy\/"},"modified":"2026-10-21T23:41:09","modified_gmt":"2026-10-21T20:41:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/medicalstore-eg.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24940\" class=\"elementor elementor-24940 elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3f10da e-flex e-con-boxed e-con e-parent\" data-id=\"e3f10da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58d463d9 elementor-widget elementor-widget-text-editor\" data-id=\"58d463d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n.ms-policy{--navy:#12305a;--blue:#2f6fd0;--ink:#15273f;--text:#46535f;--line:#dbe5f1;--soft:#eef3f9;\nfont-family:inherit;direction:ltr;text-align:left;color:var(--text);line-height:1.95;background:#fff;overflow-x:hidden}\n.ms-policy *{box-sizing:border-box}\n.ms-policy h1,.ms-policy h2,.ms-policy p,.ms-policy ul,.ms-policy ol{margin:0;padding:0}\n.ms-policy a{color:var(--blue);text-decoration:none}\n.ms-policy a:hover{text-decoration:underline}\n.ms-policy a:focus-visible{outline:3px solid #93b4f8;outline-offset:2px}\n.ms-policy .pp-head{background:var(--navy);color:#fff;text-align:center;padding:60px 20px 56px}\n.ms-policy .pp-head h1{margin-bottom:10px;color:#fff;font-size:clamp(1.8rem,4.6vw,2.7rem);font-weight:800;line-height:1.3}\n.ms-policy .pp-head p{max-width:600px;margin:0 auto;color:#c9d8f2}\n.ms-policy .pp-head small{display:inline-block;margin-top:16px;padding:3px 14px;border:1px solid rgba(255,255,255,.3);border-radius:999px;font-size:.85rem;color:#dbe7fb}\n.ms-policy .pp-wrap{max-width:1040px;margin:0 auto;padding:44px 20px 64px;display:grid;grid-template-columns:240px 1fr;gap:44px;align-items:start}\n.ms-policy .pp-toc{position:sticky;top:90px;padding:18px 20px;background:var(--soft);border:1px solid var(--line);border-radius:14px}\n.ms-policy .pp-toc b{display:block;margin-bottom:6px;color:var(--ink)}\n.ms-policy .pp-toc ol{padding-inline-start:20px;font-size:.92rem;line-height:2}\n.ms-policy .pp-toc a{color:var(--text)}\n.ms-policy .pp-doc{counter-reset:s}\n.ms-policy .pp-doc section{margin-bottom:34px;scroll-margin-top:90px}\n.ms-policy .pp-doc h2{display:flex;align-items:center;gap:12px;margin-bottom:10px;font-size:1.35rem;font-weight:800;line-height:1.4;color:var(--ink)}\n.ms-policy .pp-doc h2::before{counter-increment:s;content:counter(s);flex:none;display:grid;place-items:center;width:32px;height:32px;border-radius:50%;background:var(--blue);color:#fff;font-size:.95rem;font-weight:700}\n.ms-policy .pp-doc p{margin-bottom:10px}\n.ms-policy .pp-doc ul{margin:0 0 10px;padding-inline-start:22px;list-style:disc}\n.ms-policy .pp-doc li{margin-bottom:4px}\n.ms-policy .pp-doc li::marker{color:var(--blue)}\n.ms-policy .pp-contact{padding:18px 22px;background:var(--soft);border:1px solid var(--line);border-radius:14px}\n.ms-policy .pp-contact p{margin:0 0 4px}\n@media (max-width:820px){.ms-policy .pp-wrap{grid-template-columns:1fr;gap:28px;padding-top:32px}.ms-policy .pp-toc{position:static}}\n<\/style>\n\n<div class=\"ms-policy\" dir=\"ltr\">\n<header class=\"pp-head\"><h1>Privacy Policy<\/h1><p>What data we collect, why we collect it, and how we protect it.<\/p><small>Last updated: October 21, 2026<\/small><\/header>\n<div class=\"pp-wrap\">\n<nav class=\"pp-toc\" aria-label=\"Contents\"><b>Contents<\/b><ol><li><a href=\"#pp1\">Introduction<\/a><\/li><li><a href=\"#pp2\">Data we collect<\/a><\/li><li><a href=\"#pp3\">How we use your data<\/a><\/li><li><a href=\"#pp4\">Cookies<\/a><\/li><li><a href=\"#pp5\">Sharing and transferring data<\/a><\/li><li><a href=\"#pp6\">Data security and retention<\/a><\/li><li><a href=\"#pp7\">Your rights<\/a><\/li><li><a href=\"#pp8\">Children and health information<\/a><\/li><li><a href=\"#pp9\">External links and policy updates<\/a><\/li><li><a href=\"#pp10\">Contact us<\/a><\/li><\/ol><\/nav>\n<article class=\"pp-doc\">\n<section id=\"pp1\"><h2>Introduction<\/h2><p><strong>Medical Store<\/strong> (medicalstore-eg.com) respects your privacy and is committed to protecting your personal data in line with Egypt&#8217;s Personal Data Protection Law No. 151 of 2020 and its executive regulations. This policy explains what data we collect, why, how we protect it, and what rights you have.<\/p><p>By using the site you acknowledge that you have read this policy, and we obtain your consent before collecting your data wherever the law requires it.<\/p><\/section>\n<section id=\"pp2\"><h2>Data we collect<\/h2><ul><li><b>What you give us:<\/b> your name, mobile number, email, shipping address, order details, and messages sent through the contact form, WhatsApp or phone.<\/li><li><b>What is collected automatically:<\/b> IP address, browser and device type, and the pages you visit, through cookies and server logs.<\/li><li><b>Payment data:<\/b> processed through the payment methods offered at checkout; we do not keep your full card details on our site.<\/li><\/ul><\/section>\n<section id=\"pp3\"><h2>How we use your data<\/h2><ul><li>Processing and delivering your orders and contacting you about them.<\/li><li>After-sales service, warranty and technical support.<\/li><li>Answering your questions.<\/li><li>Protecting the site and preventing fraud and attacks.<\/li><li>Improving the site and your shopping experience.<\/li><li>Sending offers and marketing messages only if you agree to receive them.<\/li><\/ul><\/section>\n<section id=\"pp4\"><h2>Cookies<\/h2><p>We use cookies that are necessary to run the site, such as the cart, session and language, and we may use cookies to measure performance and improve our service. You can delete or block them in your browser settings, but some parts of the site, such as the cart, may not work properly without them.<\/p><\/section>\n<section id=\"pp5\"><h2>Sharing and transferring data<\/h2><p>We do not sell your personal data. We share it only when needed, with:<\/p><ul><li>Shipping and delivery companies, to deliver your order.<\/li><li>Payment service providers.<\/li><li>Hosting, security and performance providers that run the site.<\/li><li>Official authorities, where we have a legal obligation.<\/li><\/ul><p>Some of this data may be processed on servers outside Egypt, and we work with providers that apply an appropriate level of protection as the law requires.<\/p><\/section>\n<section id=\"pp6\"><h2>Data security and retention<\/h2><p>We apply appropriate technical and organizational measures, including encrypted connections (HTTPS) and restricted access to data. Even so, no method of transmission or storage is completely secure.<\/p><p>We keep your data for as long as needed for the purposes above and to meet our warranty, accounting and legal obligations, then we delete it or make it anonymous.<\/p><\/section>\n<section id=\"pp7\"><h2>Your rights<\/h2><ul><li>Access your data and get a copy of it.<\/li><li>Correct or update your data.<\/li><li>Ask us to delete it.<\/li><li>Withdraw your consent at any time.<\/li><li>Object to its processing or ask us to restrict it.<\/li><\/ul><p>To exercise any of these rights, write to us or call us using the details at the end of this page, and we will reply within a reasonable time after verifying your identity.<\/p><\/section>\n<section id=\"pp8\"><h2>Children and health information<\/h2><p>The site is not directed at children, and we do not knowingly collect data from anyone under 15 without a guardian&#8217;s consent.<\/p><p>We do not ask you for health information. If you share it voluntarily when asking about a device, we will use it only to answer your question and fulfil your order.<\/p><\/section>\n<section id=\"pp9\"><h2>External links and policy updates<\/h2><p>Our site may link to other sites whose policies we do not control. We may update this policy from time to time, and we will publish the latest version here with its update date.<\/p><\/section>\n<section id=\"pp10\"><h2>Contact us<\/h2><p>For any question about this policy, or to exercise your rights:<\/p><div class=\"pp-contact\"><p><b>Medical Store<\/b><\/p><p>Email: <a href=\"mailto:info@medicalstore-eg.com\">info@medicalstore-eg.com<\/a><\/p><p>Mobile: <a href=\"tel:+201132995405\" dir=\"ltr\">01132995405<\/a><\/p><p>Address: 12 Abdel Rahim El-Bisany Street, Kasr El Ainy Street, Cairo, Egypt<\/p><\/div><\/section>\n<\/article>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy What data we collect, why we collect it, and how we protect it. Last updated: October 21, 2026 Contents Introduction Data we collect How we use your data Cookies Sharing and transferring data Data security and retention Your rights Children and health information External links and policy updates Contact us Introduction Medical Store [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","rank_math_focus_keyword":"","rank_math_title":"\u0635\u0641\u062d\u0629 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629 - \u0645\u062a\u062c\u0631 \u0645\u064a\u062f\u064a\u0643\u0627\u0644 \u0633\u062a\u0648\u0631 \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0644\u0644\u0627\u062c\u0647\u0632\u0629 \u0627\u0644\u0637\u0628\u064a\u0629","rank_math_description":"","rank_math_canonical_url":"","rank_math_robots":["noindex"]},"class_list":["post-24940","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/pages\/24940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/comments?post=24940"}],"version-history":[{"count":3,"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/pages\/24940\/revisions"}],"predecessor-version":[{"id":36543,"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/pages\/24940\/revisions\/36543"}],"wp:attachment":[{"href":"https:\/\/medicalstore-eg.com\/en\/wp-json\/wp\/v2\/media?parent=24940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}